In a time of digital transformation and changing and increasing customer expectations in the services provided by councils in a rate capped environment, councils like the City of Ballarat are transitioning from traditional process authority- driven approaches to community engaged citizen-centric service delivery models. To support this, it is critical that council employees and teams adapt, enhance and extend their capabilities.

Find out how the City of Ballarat adopted LMS365 to create a base from which to enable and enhance collaborative and cost-effective knowledge sharing, communication and learning.